Terms & Conditions
Welcome to Vins Art House. These Terms and Conditions govern your use of our website www.vinsarthouse.in and our online services.
By accessing or purchasing from our site, you agree to be bound by these terms. Please read them carefully before using our website.
1. Company Details
Business Name: Vins Art House
Address: 16/384, TVM Main Road, Chunkankadai, Nagercoil,
Kanyakumari Dist – 629003, Tamil Nadu, India.
Email: support@vinsarthouse.in
GST: 33AQSPV2493C2ZG
2. Acceptance of Terms
By visiting, browsing, or making a purchase from our website, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract.
3. Products and Services
Vins Art House offers handcrafted and eco-friendly art and craft products made from clay, bamboo, coconut shell, and glass.
We make every effort to display accurate product images, descriptions, and colors, but slight variations may occur due to handmade nature or device screen differences.
All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
💳 4. Orders and Payments
Orders can be placed through our official website only.
Payment options include UPI, Credit/Debit Cards, Net Banking, and Wallets through secure payment gateways.
Once an order is placed, it is considered final and can only be modified or cancelled under special circumstances before shipment.
🚚 5. Shipping and Delivery
We ship all over India within 1 business day after order confirmation.
Delivery time usually takes 2–8 business days, depending on location.
Please refer to our Shipping Policy for more details.
🔁 6. Returns and Refunds
We accept returns only if the product is damaged, defective, or incorrect upon delivery.
Customers must notify us within 48 hours of receiving the product.
Refunds or replacements will be processed after verifying the claim.
Please refer to our Return & Refund Policy for complete details.
7. Cancellation Policy
Orders once processed or shipped cannot be cancelled.
However, if you need to make a change, please contact our support team as soon as possible.
🔒 8. Privacy and Data Protection
We respect your privacy and ensure that your data is used solely for order processing and communication.
Read our detailed Privacy Policy for more information.
9. Limitation of Liability
Vins Art House shall not be liable for:
Any indirect, incidental, or consequential loss caused by the use of our products or website.
Any delay or failure to deliver products due to circumstances beyond our control, such as courier delays or natural disasters.
10. Intellectual Property
All logos, images, text, and designs on this website are owned by Vins Art House.
Reproduction or reuse of any content without written permission is strictly prohibited.
11. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of India, and disputes shall be subject to the jurisdiction of courts in Nagercoil, Tamil Nadu.
📞 12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
📍 Vins Art House
16/384, TVM Main Road, Chunkankadai, Nagercoil,
Kanyakumari Dist – 629003, Tamil Nadu, India
📧 support@vinsarthouse.in
📞 +91-99946 66460